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People and Organisational Culture: The Basis for Success at Absa Bank Moçambique

People and Organisational Culture: The Basis for Success at Absa Bank Moçambique

In a constantly changing business world, an organisation’s success and longevity depend to a large extent on the strength of its organisational culture and investment in its People. Absa Bank Moçambique stands out as an example of how valuing people can turn challenges into opportunities, consolidating a sustainable future.

The Bank has consistently invested in developing the skills of its Employees, in particular its strategic partnership with IMD Business School, one of the most prestigious executive training institutions in the world. Through this collaboration, Absa offers its employees access to programmes of excellence, which combine academic rigour with practical and innovative approaches. These programmes prepare teams to deal with the challenges of a dynamic and ever-changing market, strengthening their capacity for leadership, innovation and strategic decision-making.

In addition, around 60 per cent of employees already work in a hybrid work model, which combines flexibility with operational efficiency. This approach reflects Absa’s vision: well-prepared teams are the foundation of an organisation that is stable, resilient and ready to face the dynamics of a constantly evolving market. Diversity and inclusion are fundamental pillars of Absa’s culture. This commitment is evident in the gender balance in leadership positions, where around 50 per cent of positions are held by women. Promoting equity not only strengthens internal collaboration, but also fosters innovation, creating an environment where different perspectives meet to generate more robust and effective solutions.

Employee health and well-being are strategic priorities for the Bank. Comprehensive psychological, legal and social support programmes, which also benefit employees’ dependents, reinforce this dedication. These initiatives, combined with the hybrid work model and the Employee Value Proposition, have been essential to achieving a healthy work-life balance. This commitment has been recognised internationally: for the second year running, Absa received the ‘Best Place to Work’ award from Global Banking and Finance magazine and was also distinguished with the ‘Best Work-Life Balance Programme’ award in Mozambique.

The ability to innovate and adapt quickly characterises Absa, especially over the last decade

The partnership with IMD is not only an investment in employee growth, but also a reflection of Absa’s strategic vision of aligning internal training with the demands of a competitive market. By providing world-class training, the Bank ensures that its teams are equipped with cutting-edge tools and knowledge to lead the digital transformation, strengthen customer relations and actively contribute to Mozambique’s economic growth.

The ability to innovate and adapt quickly characterises Absa, especially over the last decade. This remarkable transformation is due above all to the skills and commitment of its teams, who constantly exceed expectations.

The example of Absa Bank Moçambique demonstrates that an organisation that invests in its people and builds a solid organisational culture is prepared to face any challenge. It is this visionary approach that has consolidated Absa as a benchmark in Mozambique, proving that true success is not limited to financial results, but lies in the strength, resilience and dedication of its teams.

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With its continued focus on people, excellence and strategic partnerships such as that with IMD, Absa reaffirms its commitment to growing side by side with its clients and the country.

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