The National Institute of Road Transport (INATRO) of Mozambique has resumed issuing biometric driving licenses whose production was suspended for over six months due to a debt with the production company, the entity announced.
The institution resumed printing on July 11, and a total of 75,000 new licenses were produced with “different visual characteristics,” including “the color and layout of the driver’s identification,” said the statement distributed to the media.
In the new models of biometric driving licenses, produced by another company, the number of “security devices was also increased, from 13 to 24”, adds INATRO.
According to the entity, driving licenses of the previous model should be used until the end of their validity.
The INATRO also announced the creation of a platform for sending messages to the user about the status of his driving license, a measure that aims to ensure “flexibility and improvement of service to the public. The service at the INATRO delegations should last no more than 15 minutes and complaints and concerns should be resolved within 48 hours, maximum,” the entity stressed.
During the suspension, the institute was producing temporary driving licenses, which were valid for three months. With the resumption of the issuance of biometric documents, the validity period of the temporary driving license in Mozambique was reduced from three months to 30 days.
Brithol Michcoma, a company that produced biometric driving licenses in Mozambique, decided to suspend the printing of the documents in December last year, claiming that INATRO had amounts in debt.
At the time, the agency estimated the debt to the company at about 40 million meticals and referred the respective settlement to higher authorities.