Mozambican President Daniel Chapo has challenged Índico Seguros to deepen its investment, accelerate innovation and strengthen its competitive capacity, including through expansion into international markets. The call came during celebrations marking the insurer's 15th anniversary, which also saw the inauguration of its new headquarters in Maputo.
According to a statement issued to Diário Económico, Chapo was speaking on Thursday, 3 July, at a symposium titled 'Insurance in Mozambique: Historical Evolution and Future Prospects', organised by Índico Seguros as part of its anniversary programme. The head of state cited the company as an example of Mozambican capital's capacity to invest and grow, while calling for higher standards of quality, transparency and innovation.
'When a Mozambican company invests, creates jobs, innovates and grows, we must value it. But we must also demand more quality, more transparency, more innovation and a greater contribution to national and international development,' Chapo said. He argued that the strengthening of domestic companies must be matched by a deeper contribution to the country's development.
The president also highlighted Índico Seguros' acquisition of its new headquarters, describing it as a strategic decision and a long-term investment intended to accompany the company's growth and consolidate its market presence. 'Owning your own headquarters represents patrimony, stability and confidence,' he said, expressing hope that the building would serve as a space for 'work, innovation, reflection, value creation and services for all'.
Chapo went further, encouraging the insurer to project its presence beyond Mozambique's borders. 'Today, Índico Seguros is here. Tomorrow, we would like to hear that Índico Seguros is in South Africa, in Angola, in Nigeria, in Portugal, in Washington, in New York,' he said, making the case for the emergence of Mozambican companies capable of competing internationally.
The company, for its part, unveiled Horizonte Índico 2040, a long-term strategic framework centred on digitalisation, the broadening of insurance access, the training of national professionals and preparedness for new risks associated with economic transformation. Board chairman Simone Santi said: 'We want to contribute to increasing insurance penetration in the country. We want to bring protection solutions to more families and more businesses.'
Among the initiatives announced are a new digital application that will allow customers to issue policies, pay premiums, file claims and access assistance services; a digital school for youth training; and an artificial intelligence-powered call centre capable of handling up to 1,000 simultaneous calls. The company said the application is also expected to generate income for more than 2,000 young Mozambicans.
Índico Seguros also signalled its intention to strengthen its participation in the oil, gas, energy, industrial and infrastructure sectors. 'We need an insurance sector increasingly capable of retaining risk, knowledge, competence and value within Mozambique, without forgoing access to international markets whenever the scale and complexity of the risk demands it,' Santi said.
Marking its 15th year of operations, Índico Seguros currently operates 16 branches and serves approximately 40,000 clients, making it the largest private insurer by turnover with Mozambican capital. All management positions are held by Mozambicans; women occupy 60% of management roles and account for 55% of total staff, while 90% of employees are young people.
Source: Diário Económico
Original article: https://www.diarioeconomico.co.mz/2026/09/10/economia/seguros/pr-desafia-indico-seguros-a-inovar-e-a-conquistar-mercados-internacionais/
